Developing Intercultural and Communication Skills


What is the course about?

This week will provide a solid introduction to the teaching of intercultural skills. The course combines established theoretical approaches to culture with new insights into intercultural communication, and places a strong emphasis on developing practical skills for the classroom. You will learn about the challenges of working in different environments and approaches to teaching aspects of intercultural communication. You will develop your skills for teaching in areas such as building rapport, influencing and managing conflict in professional contexts.

Frequently Asked Questions

This one week course is for teachers, trainers and educational professionals who want to better understand the challenges of teaching intercultural communication skills and teaching culturally diverse student groups

After registration, participants on this course programme will receive:

At the end of the course, you will:

The course ends with an evaluation session, in which you will be asked to reflect upon the knowledge you have gained during the course.

You will also be encouraged in this session to create a Personal Development Action Plan, and select activities that you would like to try out in your own classes.

You will also be invited to join the York Associates Community, which allows networking and contact with the trainers and fellow participants from the programme, as well as learners from York Associates’ other courses.

There is also the opportunity for follow-up online training sessions to further consolidate your learning and reflect on how you are implementing what you learnt on the course into your own contexts.

If you are from a country outside of the European Economic Area (EEA) or Switzerland, you will need a visa. Students from certain countries do not need to apply for a visa before arriving in the UK. You can check if you need to apply for a visa on the UK Visas and Immigration website.
We can recommend a few accommodation options. Find out about them on our accommodation page.

In the unlikely event of a course not recruiting sufficient numbers you would be offered an alternative.

Do you have any more questions?


Fast Facts

Start date(s)
April 11th 2022 / July 16th 2022 / October 10th 2022
Max. group size
Min. age
Minimum CEF level
Starting from B1
Course materials
Is Erasmus+ funding available?
In York Course Formats
21 hours
Booking fee


Meet the trainers

Sample Course Programme

Week 1
Session OneSession Two
Session Three
Introduction to the course: objectives and methodology
Simulation: travelling to and unknown place
- asking the right questions
- learning to think before you speak
- building relationships
Teaching methodology:
- introducing concepts of culture in the classroom
- models of culture
TUESDAYCommunication fundamentals: Speaking and listening effectively
Teaching methodology:
- decision-making across cultures
- understanding and using intercultural competence models in class
Video case study: travelling to a new culture

- discussion and application to own context
WEDNESDAYHow to persuade and influence people across culturesTeaching methodology:
- delivering intercultural activities
- facilitation versus training
Understanding different learning styles and learning methodologies

Coaching techniques for teaching about culture
THURSDAYHow to understand and manage cross-cultural conflictsCulture: a developmental approach
- using feedback effectively in intercultural situations 
(with colleagues, customers, students and their parents)
Free time / 
FRIDAYPreparation and teaching practice
Resources: published training materials, simulations, websites, organisationsPersonal Action Plan and further professional development

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