Fierce Trainer online

What is the course about?

This groundbreaking first-of-its-kind 24-hour programme allows trainers to gain a certification in the methodology and tools of Fierce Conversation, an internationally-recognised professional training organisation created by Fierce Inc. based on Susan Scott’s Fierce Conversations. The Fierce communication philosophy is one based on courage, accountability and open collaboration, and helps individuals, teams and organizations to build a high-performing communication culture. Fierce Trainer gives teachers, trainers and coaches practical tools to help people develop new conversation strategies and skills so they can build better relationships, stronger business networks and resolve workplace confrontation faster, all within a profound communication philosophy. Trainers will develop the skills to customise and deliver Fierce concepts to their own contexts.

Frequently Asked Questions

This course is for teachers, trainers and educational professionals who want to broaden their capability to deliver soft skills management training based on branded, credible and highly-relevant concepts to people in a range of business, professional and educational working environments.

After registration, participants on this course programme will receive:

  1. a pre-course questionnaire which will enable course trainers to learn about the participants’ backgrounds and needs
  2. a recommended reading list to prepare participants for various aspects of the course
  3. information to prepare trainers for the online learning experience

At the end of the course, you will:

  • Understand the core communication challenges of modern professional life
  • Be able to define a Fierce Conversation, and its objectives and principles
  • See how the Team Conversation can boost client collaboration and creativity
  • Explore how the Confrontation Conversation can support sustainable high performance
  • Have practical ideas on how to incorporate Fierce concepts into your training
  • Be comfortable with teaching remotely using Fierce’s own virtual platform

At the end of the training course, participants will be asked to complete a short assignment and attend a 30-minute feedback debrief and feedback online. Following certification, trainers will gain access to the Fierce trainer and coach community, and an online repository of training materials managed by Fierce Inc.

If you are from a country outside of the European Economic Area (EEA) or Switzerland, you will need a visa. Students from certain countries do not need to apply for a visa before arriving in the UK. You can check if you need to apply for a visa on the UK Visas and Immigration website.

In the unlikely event of a course not recruiting sufficient numbers you would be offered an alternative.

Do you have any more questions?


Fast Facts

Start date(s)
  • January 30th 2021
  • March 22nd 2021
  • May 24th 2021
  • July 17th 2021
  • September 11th 2021
Max. group size
Min. age
Minimum CEF level
Starting from B2
Course materials
Starting from 24
Is Erasmus+ funding available?
Booking fee


Meet the trainers

Ask a question
  • This field is for validation purposes and should be left unchanged.

Enter your details to receive the sample content from the course.

  • York Associates needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

I'm a teacher

I'd like to look at teacher training courses for myself.

I'm an agent

I'd like to see what teacher training courses I could offer my clients.

  • This field is for validation purposes and should be left unchanged.

I'm a student

I'd like to look at Business English courses for myself.

I'm an employer

I'd like to look at Business English courses for my organisation.

I'm an agent

I'd like to see what Business English courses I can offer my clients.