Teaching Intercultural and Communication Skills Course Detail

Fast Facts

Course dates:26 March - 06 April 2018
06 - 17 August 2018
22 October - 02 November 2018
Max. group size:12
Entry level:B1
Min. age:23
Course materials:Included
Hours/week:21
Price:£790
Terms and conditions

Target Audience

This two-week course is for teacher, trainers and educational professionals who want to better understand the challenges of teaching intercultural communication skills and teaching culturally diverse student groups, whether is it through teaching multi-cultural groups, students of migrant backgrounds, or preparing groups for working or studying in multi-cultural environments. Participants need to be at a B1 level of English.

Course Summary

This two-week course is for teacher, trainers and educational professionals who want to better understand the challenges of teaching intercultural communication skills and teaching culturally diverse student groups, whether is it through teaching multi-cultural groups, students of migrant backgrounds, or preparing groups for working or studying in multi-cultural environments. Participants need to be at a B1 level of English.

Week 1 will provide a solid introduction to the teaching of intercultural skills. The course combines established theoretical approaches to culture with new insights into intercultural communication, and places a strong emphasis on developing practical skills for the classroom. You will learn about the challenges of working in different environments and approaches to teaching aspects of intercultural communication. You will develop your skills for teaching in areas such as building rapport, influencing and managing conflict in professional contexts.

In week 2 the key models of culture and cultural theory will be discussed in further detail. In this course, participants will design and create a comprehensive intercultural skills training programme and its implementation in their own teaching context. They will be coached by their trainer and supported by other participants.

The course integrates different approaches to culture with insights from interpersonal communication, and also places emphasis on further developing participants’ own skills, for examples for building rapport, influencing, and managing conflict in professional contexts.

Either week of this course can be taken separately. For further details, please see our separate course overview for our Introductory level course ‘Teaching Intercultural Communication Skills 1: Introduction to Diversity’ or our follow-on course ‘Teaching Intercultural Communication Skills 2: Working with Diversity’.

Preparation

This introductory course does not require any mandatory prior knowledge of prior knowledge of cultural theories and practices is not necessary. Suggested reading lists will be provided. Participants will also be sent a pre-course questionnaire to assess their educational contexts and how, as educators, they need to develop interpersonal skills to support intercultural dialogue. This will help to adapt the course to their educational contexts. They will also receive information about York to prepare for their cultural experience.

Objectives

By the end of the course participants will:

  • understand different approaches to intercultural communication skills training and techniques for delivery
  • be familiar with a range of different intercultural competence models, theories and approaches
  • be aware of the role which attitude and perception has on intercultural communication
  • know which interpersonal communication skills underpin successful communication across cultures e.g. building rapport, influencing, managing conflict, creating trust, etc. and have further developed their own skills in these areas
  • know how to assess the effectiveness of intercultural training activities
  • have practical ideas on how to design intercultural training courses to develop intercultural communication skills
  • have designed and delivered mini-teaching points on intercultural skills and received coaching and feedback

Methodology

An interactive communicative approach is applied, which provides participants with their own experiential learning of the activities & methodologies. Input sessions involve brainstorming, analysis, problem-solving, and role-play, both in pair work & group work. Participants are actively involved in the sessions to maximize their learning and to experience activities from their learners’ point of view.

Participants will receive group and individual feedback on their ideas and teaching practice to help them work on their own activities and course design. They will have an extensive range of resources available and receive ongoing coaching. Participants are also introduced to key websites related to the further development of their intercultural skills & personal professional development.

Follow Up

The course ends with a reflection and evaluation session, in which they are encouraged to create a Personal Development Action Plan, and implement the training programme they will have created on the course. Participants are invited to join the York Associates Community, which allows networking and contact with the trainers and fellow colleagues, and with participants from other courses.

Sample Course Programme

Week 1Session OneSession Two

Session Three

MONDAYIce-breaker
Introduction to the course: objectives and methodology
Simulation: travelling to and unknown place
- asking the right questions
- learning to think before you speak
- building relationships
Teaching methodology:
- introducing concepts of culture in the classroom
- models of culture
TUESDAYCommunication fundamentals: Speaking and listening effectively
Teaching methodology:
- decision-making across cultures
- understanding and using intercultural competence models in class
Video case study: travelling to a new culture

- discussion and application to own context
WEDNESDAYHow to persuade and influence people across culturesTeaching methodology:
- delivering intercultural activities
- facilitation versus training
Understanding different learning styles and learning methodologies

Coaching techniques for teaching about culture
THURSDAYHow to understand and manage cross-cultural conflictsCulture: a developmental approach
- using feedback effectively in intercultural situations 
(with colleagues, customers, students and their parents)
Free time / 
Self-study
FRIDAYPreparation and teaching practice
Resources: published training materials, simulations, websites, organisationsPersonal Action Plan and further professional development

Review and feedback
Week 2
Session OneSession Two

Session Three

MONDAYIntroduction to the course – objectives and methodology

Review of key approaches to culture and diversity, and key challenges of internationality
Designing an intercultural communication skills programme
- a step by step approach
- delivering intercultural courses
- facilitation versus training
Teaching methodology:
Getting started on goals. Objectives and structure
TUESDAYMini-presentations and feedback:
Initial course design context and ideas
Profiling own intercultural competence

Understanding and integrating intercultural competence models in practice
Communication fundamentals: key interpersonal skills
WEDNESDAYTeaching methodology:
- using feedback effectively in intercultural training courses - understand and manage cross-cultural conflicts in training programmes
Individual coaching techniques and practice

Peer coaching and support
Programme design, facilitation and support
THURSDAYKey resources for your training programme:
Ideas, sources, references

Discussion
Mini-teaching practice of a key element of your course design with feedback and reflectionFree time / 
Self-study
FRIDAYMini-teaching practice of a key element of your course design with feedback and reflectionFurther Resources (Advanced) published training materials, simulations, websites,
organisations

Evaluating intercultural training – measuring the success of training
Personal Action Plan and further professional development

Review and feedback