Business Communication

After registration, participants on this course programme will receive:

At the end of the course, you will:

We use a blend of trainer input and a coaching approach which inspires self-reflection and personal learning insights.

If you need to cancel or defer your course:

• We understand that your plans may change quickly. If you need to defer your course, we will not charge any fees on tuition, as long as you notify us by 16:00hrs on the Friday before your course begins. We will defer your course and any fees paid for up to 12 months from your original start date.  If you need to cancel your course and are unable to defer to a later date, we regret we will not be able to refund your fees unless you have given us a minimum of 4 weeks’ notice of cancellation.
• If we have arranged homestay accommodation for you, we will not charge any cancellation fees if you notify us at least 48 hours before you are due to arrive. If you notify us with less than 48 hours’ notice, you will need to pay for three nights’ accommodation
• If we have arranged hotel or self-catering accommodation for you, the cancellation conditions will vary according to the type and location of the accommodation, and we will confirm them to you individually when we send your accommodation details
• If you need to leave your course early for any reason, we may be able to offer the following options:
  • You may continue your course online using a combination of virtual lessons with your trainer and self-study
  • In some cases, particularly where the total course duration exceeds four weeks, we may decide to cancel your programme and refund your course fees for any unused weeks
  • In other cases, we will issue a voucher for any unused complete weeks, for you to return to York Associates at a later date
• If you need to leave your accommodation early, we will require a minimum of 3 days’ notice. After this, all accommodation fees will be refunded to you