Terms & Conditions
Registration
The York Associates Registration Form should be submitted directly online (at www.york-associates.co.uk) or by email to your contact at York Associates at [email protected] or by fax at +44 1904 646971. Registration Forms will be duly acknowledged and confirmed by York Associates.
Reduction of Lessons
If only one participant is enrolled on a mini-group course at one particular level, the number of lessons/hours will be reduced by no more than 25%.
Cancellation Fees
Cancellation of bookings must be received in writing and are subject to a cancellation fee as follows:
Between 1 and 2 weeks before arrival: 1 week's tuition + registration fee + hotel accommodation cancellation fee, if applicable.
Less than 1 week before arrival or after commencement of a course: no refund will be given and fees are not transferable. Any refund shall be paid to the person who paid for the booking and in the same manner as the booking was paid for.
Payment of Fees
Once the registration form is received, a Confirmation of Acceptance letter is issued within 24 hours in normal working days or within 72 hours on weekends and public holidays. Places are guaranteed on the course on receipt of the €50.00 Registration Fee. Any unpaid balance should be paid by not later than two weeks before the start date of the course.
Payments should be made in GBP £ or another currency which will be converted to GBP £ at the rate of exchange on the date received.
Beneficiary York Associates International Ltd.
Account No 15024544
IBAN GB35 MIDL 4027 1515 024544
Bank Address HSBC Bank City Branch
33 Park Row, Leeds, West Yorkshire, LS1 1LD, England
Swift Code MIDLGB22
It is recommended to email (at [email protected]) or fax (on +44 1904 646971) a copy of the bank confirmation or proof of payment to York Associates. All bank charges for payment by Bank Transfer are to be paid by the client. York Associates reserves the right not to accept any individual for tuition if full payment of course fees has not been paid to York Associates within the stipulated time.
Payment /Cancellation Fees –Teacher Training Courses
A 10% deposit on the total fee will be required upon confirmation to confirm a place on the course booked. The 10% deposit is refunded if the cancelation is made before 4 weeks from course starting date. No refund for cancellations made within 7 days before start of course. Places are on a first-come, first-served basis.
Full payment is due 4 weeks before start of the course.
A cancellation fee applies only if cancellation is made 1-4 weeks before start of the course.
General Terms
Complaints
We value all feedback on our service from our clients. We strive to maintain the highest possible levels of standards in all departments at York Associates.
Any complaints or any reservations should be made in writing to York Associates during the duration of the course by using the programme review forms or any form. These are to be submitted in the feedback box or handed directly to the York Associates management. York Associates cannot be held responsible for any complaint received after the client’s departure.
Accommodation Fees
Fees online and in print documents are valid until December 2016 and may be subject to changes where Government taxes may apply over the period. Hotel Rates are indicative. Hotel rates for particular periods will be quoted and confirmed by York Associates on the date of registration.
Force Majeure
York Associates will not be responsible for any failure to comply with any obligation and will not be liable for payment of compensation if the failure is occasioned by any cause beyond York Associates’ reasonable control. York Associates shall not be responsible for any costs incurred by or on behalf of any individual caused by force majeure. Such cause may include, but is not limited to, losses, damage, cancellations or delays, strike action, civil strife or terrorist activity, war, natural or nuclear disaster and unusually adverse weather conditions.
Liability
The Directors, management and staff of York Associates will not be liable for personal accident and/or the theft, loss or damage of personal property belonging to clients. Property and valuables left unattended or unsupervised during work hours or overnight at York Associates are done so at the owner’s risk and York Associates will accept no liability for any loss or damage. Whilst York Associates will try to provide assistance to its clients at all times, the Directors, management and staff of York Associates will not be liable for decisions taken by the local authorities. This also includes any procedures and decisions regarding entry visas or visa extensions.
General Conditions
York Associates reserves the right to be fully reimbursed for any medical or related costs it may incur on behalf of any participant who requires urgent medical attention in the UK and to immediately repatriate, at the individual’s expense, any individuals who suffer from a serious medical or psychological condition which was not disclosed in this registration form. York Associates reserves the right to change training session times at its discretion and may use rooms in alternative premises of a similar standard. When enrolling with York Associates, the applicant consents to and authorises York Associates to process any personal data in accordance with the Data Protection Act of England and to transfer / disclose such data to other companies as deemed necessary for the successful provision of the services enrolled for and any purpose associated thereto.
